SHIPPING & ORDER STATUS
DO YOU SHIP INTERNATIONALLY?
Yes, we usually only offer our product in the Philippines but if you are interested then we can work something out. Contacts us regarding this.
HOW MUCH ARE THE SHIPPING CHARGES?
Free shipping anywhere in the Philippines.
HOW DO I TRACK MY ORDER?
Contact us or write to us at email@example.com with your order number and the subject as "Track Order".
We will get back to you in 2 to 3 business days with your tracking number, if it’s available.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE PROCESSED AND DELIVERED?
For the order to be processed it usually takes 2-3 days. The duration of the shipping depends on the product and the location. You can find the shipping duration on each product page. Usually, it will take around 2 to 10 days depending on availability for the product to be delivered.
HOW DO I PLACE AN ORDER?
It is easy!
CAN I EDIT MY ORDER OR MY DETAILS?
Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet.
If you wish to change anything about your order, please contact us or write to us at firstname.lastname@example.org within 24 hours of placing your order. If the order has already been shipped, we can no longer make any necessary changes to it.
RETURNS AND REFUNDS
WHAT IF I RECEIVE A PRODUCT THAT IS DAMAGED?
We always try our best to serve our customers with the best quality products. However, there might be several factors which result in your products to be damaged. If you have received a defective or a damaged product, please contact us or write to us at email@example.com Let us know the problem and don't forget to attach photo or video so we can address the issue clearly.
We will send a replacement if the customer requests for one.